020 31 37 64 62
Online Accounting. Real Support.

iPhone App on IOS7 - Problem work-around

Some users are experiencing a problem when adding expenses via the iPhone app once they've installed IOS7.

We are currently in the process of releasing a new version but in the mean time you may find the following helpful.

Suggested Work-Around

As a temporary work-around you can add one expense at a time and fully closing the app in between each upload.

1) Delete any entries you already have in the expenses list on your phone

2) Come out of the app by clicking the round home button

3) Shut the app down (by double clicking the home button and swiping the Tempo App preview to the top of the screen.

3) Open the app.

4) Enter the details for one expense only (including a photo as required).

5) Save this and it should appear properly in the list

6) Click "upload".  This should upload successfully.

7) Instead of adding a another expense now, you will need to close the app and start again.  So basically repeat steps from 1 on-wards.